Return and refund policy

Effective Date: From receiving date of an order
Applies to: All orders placed via Shop4Trend.

   Return Policy

      We want you to be happy with your purchase. If you're not satisfied, you may request a         return under the following conditions:

  • Return Window: Within 7 calendar days of receiving your order.
  • Item Condition: Must be unused, in original packaging, and include all accessories/manuals.
  • Non-returnable items include:
  • Products damaged due to misuse, mishandling, or unauthorized repairs
  • Items marked as “Final Sale” or “Clearance”
  • Opened packaging for hygiene-sensitive items (e.g., earphones, earbuds)

  Refund Policy

  • Refund Method: Refunds are processed via bank transfer, Easypaisa, or JazzCash, based on your original payment method.
  • Processing Time: Refunds are issued within 5–7 working days after we receive and inspect the returned item.
  • Shipping Charges: Original delivery charges are non-refundable, unless the item was defective or incorrect.

   Return Shipping

  • Customer Responsibility: Return shipping costs are borne by the customer unless:
    • The item was incorrect
    • The item arrived damaged or defective
  • We recommend using a trackable courier service to ensure safe delivery.

   How to Request a Return

  1. Contact our support team via WhatsApp or email within 7 days of delivery.
  2. Provide your order number, reason for return, and photos (if applicable).
  3. Our team will verify and guide you through the return process.

     ⚠ Important Notes

  • Returns that do not meet the above criteria may be rejected.
  • Shop4Trend reserves the right to update this policy without prior notice.
  • For any questions, reach out to our support team at [03702825962].

     Note: No Return or Refund for Customized/Printed Cases because we print them         on demand after receiving order.
     There is no return or refund policy for customized cases. All sales on customized         products are final, and no exchanges or refunds will be provided unless there is a         manufacturing defect.